The Channel Collection
Shipping & Returns Policy
All pieces are carefully packaged to ensure they arrive safely.
UK Orders: Delivered within 5 working days.
International Orders: Please allow 14/21 days for delivery.
Any import duties, taxes, or customs fees are the responsibility of the buyer.
If the actual shipping cost is less than the amount charged at checkout, the difference will be refunded.
Returns & Refunds
Each piece is handmade and unique, so please check the description and photos carefully before purchasing.
If your item arrives damaged, please contact me within 7 days with photos so we can arrange a replacement or refund.
Returns for change of mind are accepted within 14 days of delivery, provided the item is returned in its original condition. Return postage costs are the responsibility of the buyer.
Refunds will be issued once the item has been safely returned.